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Delivery and Pick-Up Options

Full-Service Local Delivery

Our Full-Service Local Delivery is a cornerstone service of our company. In many respects we feel it is even more important than the initial point of sale transaction because it is our "last touch" and last impression on you. We want it to be a good one! Our uniformed and trained delivery team takes great pride in preparing your furniture for delivery by inspecting every joint and crevice, then carefully blanket wrapping each piece and component, carrying it in our own company vehicles to your doorway, across your threshold, and carefully placing it in your home. This "white glove" delivery service also includes accurate placement of your furniture, assembly or leveling (if required), and packaging removal.

The following local delivery fees are calculated based on locations that are generally within a 300-mile radius of the greater Washington, DC metropolitan area (there are some exceptions). This metropolitan area encompasses all of Washington, D.C., and parts of Maryland, Virginia, and West Virginia.

Priority 1 Local Zone =  $235
Includes the Virginia counties of Albemarle, Alexandria, Arlington, Culpeper, Fairfax, Fauquier, Greene, Loudoun, Madison, Prince William, Rappahannock, and Stafford; and the Maryland counties of Montgomery and Prince George's.
Priority 2 Local Zone = $275
Includes the Virginia counties of Caroline, Clarke, Frederick, King George, Orange, Page, Shenandoah, Spotsylvania, and Warren.
Priority 3 Local Zone = $310
Includes the Virginia counties of Charles City, Chesterfield, Essex, Fluvanna, Goochland, Hanover, Henrico, King & Queen, King William, Louisa, New Kent, Powhatan, Richmond, and Westmoreland; the Maryland counties of Anne Arundel, Baltimore City, Baltimore County, Calvert, Carroll, Charles, Frederick, Howard, St. Mary's, and Washington; and the West Virginia counties of Berkeley, Hampshire, Jefferson, and Morgan.
Priority 4 Local Zone = $485
Includes the Virginia counties of Accomack, Amelia, Amherst, Appomattox, Augusta, Bath, Buckingham, Cumberland, Dinwiddie, Gloucester, Highland, Isle of Wright, James City, Lancaster, Matthews, Middlesex, Nelson, Northampton, Northumberland, Nottoway, Prince Edward, Prince George, Rockbridge, Rockingham, Southampton, Surry, Sussex, and York; and the Maryland counties of Caroline, Cecil, Dorchester, Harford, Kent, Queen Anne, Somerset, Talbot, Wicomico, and Worchester.

Regional Deliveries (outside of our Priority Zones)

When at all possible, we prefer to deliver your furniture with our own professional white glove delivery team and company trucks, especially for items requiring extensive assembly installations, like our Murphy Beds, wall units or custom built-ins. We have 19 delivery zones throughout the United States. Contact us for a delivery quote.

Long-Distance Deliveries

We work very closely with exceptional white glove delivery companies as well as excellent freight companies, including UPS & ESTES. Freight can be delivered to the 48 contiguous states. 

In most cases they offer Front Door Delivery (delivery from the truck to the driveway

A white glove service is defined as blanket wrapped, delivered, carried into the home, and set up. A freight drop or common carrier can be defined as crated and dropped at the curb. The customer would then need to uncrate, carry into the home, set up, and discard the crating material.

Piggyback Deliveries

You remember piggyback rides when we were kids? In today’s world, shipping things is not an exact science, at least not large furniture items. There are many variables. As a result, the shipping quote given by the web site may be eligible to be adjusted if we can coordinate linking several deliveries leaving at about the same time and in the same general direction.

Our delivery crews often deliver up and down the East coast, as well as out toward the Midwest, generally to the Mississippi River. If, for example, we are running a truck to Vermont, we can piggyback any states along the way, resulting in a reduced rate on the delivery cost. This may cause your order to be delayed by a few weeks to get the timing correct, or it could mean taking a delivery at an odd time, like late evenings.

If you are interested in seeing if your order might qualify for a piggyback, please call us at 540-423-3060 or email our Scheduling Department. We can determine in a day or two whether or not we can combine deliveries.

Overseas Shipping

We occasionally receive requests for shipments overseas. Please call us at 540-423-3060 to discuss the details of this option.

Showroom Pickup

If you prefer to pick up your own furniture you may certainly do that, but please keep in mind that our furniture is heavy, and in many cases needs to be protected using thick moving-style blankets. We encourage showroom pick-ups from our Culpeper location because we will assist you in loading your furniture in your vehicle. Our brick and mortar stores are limited in storage space and therefore will not be able to accommodate large items, nor are they able to assist you with loading. Smaller items may be picked up at our showrooms in Arlington, VA (The Village at Shirlington); Charlottesville, VA (The Shops at Stonefield); and Bethesda, MD (Woodmont Triangle).

Assembly and Installation

Our local deliveries may include assembly and installation or be added as an additional charge to your order depending on the circumstances. On long-distance deliveries, assembly and installation may be added at $100/hour.

Alternatively, we have a complete collection of set-up videos on our youtube channel.